[vc_section][vc_row][vc_column width=”5/6″ offset=”vc_col-md-offset-3 vc_col-md-6 vc_col-sm-offset-1″][la_heading title=”Q & A” subtitle_class=”font-size-14 text-color-three three-font-family margin-top-10″]Not finding the information you’re looking for? No worries, just shoot us a message or phone call.[/la_heading][la_divider height=”lg:55px;”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion style=”la-3″ c_position=”right” active_section=”0″ collapsible_all=”true”][vc_tta_section title=”Where is the facility located?” tab_id=”1488974575494-b255f031-c95b”][vc_column_text]Vision Cigar & Cigarette Wholesale, LLC is based in Billerica, MA, USA. We distribute across much of the northeast.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What kind of the customers we are selling our products to?” tab_id=”1575392658931-ba4c56e8-0586″][vc_column_text]We are a business to business company, so we sell our products to wholesaler, distributor, or retailers. Not to individual customer at this moment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I become a distributor and/or retailer?” tab_id=”1488974575641-efcb8b13-4e8c”][vc_column_text]To become a distributor/retailer and be able to make purchases, you need to register for an account by filling out the application for review. This approval process verifies your legal eligibility as a tobacco retailer. To get started, begin here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods do you accept?” tab_id=”1488974575810-f97a29cf-72f1″][vc_column_text]All major credit cards and checks, as well as PayPal.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What exclusive products do you carry?” tab_id=”1488974576020-f1db1505-2803″][vc_column_text]Rock N’ Roll Cigars is owned by Vision Cigar & Cigarette Wholesale, LLC.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where do you deliver?” tab_id=”1488974576167-916b9b63-ec08″][vc_column_text]We provide our own delivery service to retail stores within our distribution area. For more information, please contact us.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion style=”la-3″ c_position=”right” active_section=”0″ collapsible_all=”true”][vc_tta_section title=”How can my retail store carry your products?” tab_id=”1488974576514-23980ac9-2516″][vc_column_text]To become an authorized retailer, you must first complete our online form and upload your tobacco license and application. Once approved, you can place orders easily through our online store and schedule deliveries. To get started on an application, click here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I register to carry vape products without a tobacco license?” tab_id=”1488974576687-35e6c75f-3ae3″][vc_column_text]Sure! We can accomodate vape-only retailers as long as you are still able to prove your legal eligibility to carry our products. The application is the same, however, we may request additional documentation to verify your eligibility.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pickup products directly from your location?” tab_id=”1488974576909-027f7a8e-9752″][vc_column_text]If local, orders may be picked up from or Billerica, MA headquarters if placed in advance. Only authorized personal on authorized accounts are eligible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens if there is a mistake with my order?” tab_id=”1488974577106-214976e4-6989″][vc_column_text]Our team will always work to correct any errors made as quickly as possible. If you have a mistake, please immediately reach out to us.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer any specials?” tab_id=”1488974577298-d072a7fc-f2cb”][vc_column_text]We run occasional promotions on new products, all products and always offer exclusive discounts on orders placed at tradeshows and events! Sign up for our mailing list to be the first to hear of new special offers and promotions.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][la_divider height=”lg:100px;”][/vc_column][/vc_row][/vc_section]